BMW TeleServices utilises wireless communication between your BMW and your BMW Service Centre. This guarantees a personalised and thus more beneficial service as well as a quick reaction in the event of a problem.
When a service is due, BMW TeleServices automatically sends all relevant data from the Condition Based Service system (CBS) to your BMW Service Centre. They will then call you to arrange a service and discuss any extra work that may be required. Thanks to the information received, service staff know which Original BMW Parts need to be ordered in advance and how much work the service will involve. This helps to ensure servicing time is kept to a minimum. You can also make a BMW TeleServices Call manually; your BMW Service Centre will then call you back to discuss the forthcoming service and arrange a convenient time for an appointment.
BMW TeleServices lets you to get in touch with the BMW Breakdown Service when a problem arises. Thanks to the data transfer our specialists can make a remote diagnosis and are often able to solve the problem from afar.