BMW TeleServices is based on direct, wireless communication between your vehicle and BMW allowing your Service Partner of choice to access the vehicle data quickly and easily. This guarantees personalised service for your vehicle as well as a quick reaction in the event of a problem.
When a service is due, BMW Teleservice Call automatically sends all relevant data from the Condition Based Service system (CBS) to BMW. Your Service Partner can access the vehicle-related data and contact you to arrange an appointment, if necessary. Having access to the data makes it possible for your BMW Service Partner to plan how much work is involved and means that any Original BMW Parts needed can be ordered in advance; saving you time and increasing your driving pleasure.
When a problem arises, BMW TeleServices lets you get in direct contact with the BMW Breakdown Service from the vehicle. Thanks to the data transfer our specialists can make a remote diagnosis and are often able to solve the problem from afar.