WHEN IT COUNTS:
WE ARE ALWAYS BY YOUR SIDE.

BMW Roadside Assistance.

BMW is reliably at your service at all times – and that of course applies even when an unforeseen situation arises. The BMW Roadside Assistance number ensures you get fast and comprehensive support at all times, whatever the circumstances are.

Fast support when assistance is required.

The free-of-charge BMW Roadside Assistance service is available to all BMW drivers around the clock, 365 days a year. A single call – and our experts are at your service, either on the phone or on the scene if required.

When you call us, we take care of absolutely everything that needs to be done in the event of a breakdown or accident. Even over the phone we can provide you with important information and if necessary initiate further steps. Meanwhile, you can remain completely calm and enjoy maximum peace of mind and mobility. Your BMW is in the very best hands with our experts. A BMW Service Partner will restore it to its original condition - a definite bonus in terms of value retention and lifetime.

BMW Roadside Assistance provides professional and expert support in consistent BMW quality: starting with your phone call right through to your onward trip in an intact automobile. Whatever happens: with the BMW Roadside Assistance number you are excellently equipped.

Please check your local market website for the number.

BMW Breakdown Assistance – directly on the scene.

Help and support near you.

We send out a BMW Service Mobile or organise breakdown assistance through an expert cooperation partner right away. If it’s not possible to repair the damage on site, BMW Breakdown Assistance organises contact and navigation to the nearest BMW Service Partner and, if necessary, for the vehicle to be towed there. (Daily from 7 am −10 pm; travel to and from the site, 30 minutes’ time; breakdown assistance on the scene; only the parts required are invoiced.)

Please check your local market website for the number.

The BMW Mobility Program offers a comprehensive package of free services and is valid throughout Europe. In addition to breakdown assistance on the scene (up to EUR 100) and the tow-away service, we cover costs for the following:

  • Onward journey by taxi (up to EUR 65)
  • Hotel accommodation (max. four nights; max. four-star; breakdown site must be more than 50 km from your place of residence)
  • Replacement vehicle (home country: up to three days plus weekend; abroad: up to five days plus weekend)
  • Onward or homeward trip by air or rail (max. EUR 500)
  • Vehicle collection or return (if the repair takes longer than three days; max. EUR 500; breakdown site must be more than 100 km from your place of residence)
The BMW Mobility Program is valid for two years for new BMW vehicles. And every time the oil is changed or maintenance work carried out by an authorised BMW Service Partner, it is extended by another two years up to five years.

BMW Accident Assistance – quick and uncomplicated.

Help and support near you.

The fast, expert support from BMW Accident Assistance gives you as much relief as possible when it counts – and ensures that you and your BMW are excellently looked after, even in exceptional situations.

Please check your local market website for the number.

When you call BMW Accident Assistance, you are provided with clear instructions on how to behave at the scene of the accident. We call the police on your behalf, contact the nearest BMW Service Partner and, if necessary, organise a tow-away service. Further services include handling all insurance formalities, sorting out a replacement vehicle and providing advice on alternative travel options.