Our tool for managing your permission to our use of cookies is temporarily offline. Therefore some functionality is missing.
Get 20% off during BMW ConnectedDrive Week.
Upgrade Joy, Your Way.
ConnectedDrive Week Offer. Offer valid from 27.11.24 until 05.12.24 and does not apply to BMW Service Inclusive. Online only. Services subject to availability and compatibility with your BMW vehicle. Up to 20% discount has been applied, discount dependent on service. Not all services discounted. ConnectedDrive Service T&Cs apply.
ConnectedDrive Week Offer. Offer valid from 27.11.24 until 05.12.24 and does not apply to BMW Service Inclusive. Online only. Services subject to availability and compatibility with your BMW vehicle. Up to 20% discount has been applied, discount dependent on service. Not all services discounted. ConnectedDrive Service T&Cs apply.
The digital products and connected services from BMW ConnectedDrive offer you a wide range of useful functions. Smart and innovative, they make your life easier.
BMW CONNECTED DRIVE.
The digital products and connected services from BMW ConnectedDrive offer you a wide range of useful functions. Smart and innovative, they make your life easier.
TOP HIGHLIGHTS OF BMW CONNECTEDDRIVE.
BMW iDrive.
• Completely new interior experience with sensor technology and artificial intelligence
• Intuitive and natural interaction between driver and vehicle
My BMW App.
• Check vehicle status
• Send destination to car
• Remotely control the car
• Locate vehicle via smartphone
BMW Intelligent Personal Assistant.
• Communicate with your BMW naturally
• Control the car's functions comfortably via voice command
• Find out everything about the vehicle and get to know your BMW better
ON THE ROAD WITH YOUR FAVOURITE APPS.
Android AutoTM.
• Access to music, media or messaging apps
• Wireless integration of Android AutoTM into the vehicle cockpit
• Interaction with Google Assistant via voice control in your BMW
Apple CarPlay©.
• Wireless and complete display of your iPhone content via vehicle displays
• Convenient access to apps such as Apple Music, iMessage, telephony, Siri, Apple Maps or selected third-party apps, e.g. Spotify or Google Maps in the car
BMW Drive Recorder.
• Playback of the video on the central control display
• Optional USB export of the video to a mobile device
• Recording of vehicle information such as speed and GPS position during video recording
BMW Maps.
• Accurately predicted arrival times and extremely fast route calculation
FAQ: THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT BMW CONNECTED DRIVE.
How does BMW ConnectedDrive work?
BMW ConnectedDrive comprises all digital services that intelligently connect the vehicle with the outside world. In addition to telematics services, these also include driver assistance systems, connections for mobile devices, as well as entertainment offerings and traffic services.
Prerequisites for using ConnectedDrive:
- Your vehicle has a permanently installed and active SIM card.
- You have a BMW ID.
- You have added your vehicle to your BMW ID.
Tip: Download the My BMW App to make the most of the services offered. With the app, you can, for example, plan your trips while on the road and send the destination to your BMW in advance.
You can find an overview of the services offered on the ConnectedDrive overview page.
Log in to BMW ConnectedDrive- Your vehicle has a permanently installed and active SIM card.
What is an active SIM card and what is it needed for?
In BMW vehicles from 2013, a SIM card is permanently installed and always active. This SIM card is the basic prerequisite for the use of ConnectedDrive as well as the fulfillment of legal requirements such as the legal emergency call.
For the provision of ConnectedDrive services such as BMW Intelligent Emergency Call, Concierge Service, Teleservice, etc., data is exchanged between the vehicle and BMW via the mobile network and processed at BMW for service provision.
For more detailed information on which data is involved in each individual case, please refer to the legal information on data protection.
If you do not want to use the ConnectedDrive offers, you can have your SIM card deactivated. Please contact your BMW dealer for this purpose.What do I need a BMW ID for and how can I use the BMW ID?
In addition to an active SIM card, you need a BMW ID to access all BMW ConnectedDrive services.
- Save your vehicles and configurations.
- Book and use ConnectedDrive services.
- Maintain your profile data.
After creating a BMW ID, you have the option to add your vehicle to your BMW ID and use the BMW ConnectedDrive range of services.- Save your vehicles and configurations.
How can I use the BMW ID in connection with my vehicle?
Requirements for adding your vehicle to your BMW ID are an active SIM card and a BMW ID (registration).
Adding the vehicle gives you the ability to view your vehicle in the My BMW App or My BMW Portal and use digital services*, such as:- Check vehicle status
- Send destination to vehicle
- Find vehicle via smartphone
- BMW Digital Key
- and much more!
For more information on the individual services, use our information offer on the ConnectedDrive overview page.
*depending on the vehicle- Check vehicle status
In which countries is BMW ConnectedDrive available?
ConnectedDrive services are available in many countries around the world. Depending on the market, the range of services may vary from country to country.
FAQ: THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT THE 3G SUNSET IN AUSTRALIA.
What is 3G?
3G is a mobile network generation currently operated by all Mobile Network Operators (MNO’s) in Australia. In many regards, 3G was foundation of mobile broadband which supports voice and data services.
Why is the 3G mobile network being shut down in Australia?
Mobile networks operate on a physically limited spectrum of radio waves. Once a certain network generation (2G, 3G, etc) has utilised all available spectrums for that service, it is not possible to add any more. By turning off the 3G network, this allows MNO’s to upgrade these spectrums to the faster 5G network.
What are the indicated 3G network sunset dates for Telstra, Optus, and Vodafone in Australia?
The expected 3G network sunset dates are provided below. These timings may vary depending on the location as MNO’s may begin shutting down individual cell towers earlier.
i. Telstra – June 2024
ii. Optus – September 2024
iii. Vodafone – December 2023Ultimately these sunset dates are within the control of the MNO and BMW recommends contacting the relevant MNO and consulting their published materials for timing of the activity.
Which MNO does BMW use for ConnectedDrive in its vehicles?
Depending on the vehicle model, the SIM card in a BMW vehicle may be primarily connected to either the Vodafone or Optus mobile network.
Vehicles which are connected to the Vodafone network are provisioned to switch to the Optus network after the Vodafone 3G network sunset to ensure connectivity remains active for the maximum possible duration.How does the 3G network sunset affect BMW vehicles?
BMW ConnectedDrive functionality requires a mobile network connection. Depending on the age of the vehicle, the pre-fitted SIM card on certain vehicles requires the 3G network for Voice and Data services. Some newer vehicles require the 3G network for Voice services only with Data services operating on the 4G mobile network. For vehicles that requires the 3G network for Voice and Data services, the following services will no longer be available once the 3G sunset has occurred: Intelligent Emergency Call, BMW Online (News, Weather), Remote Services, Real Time Traffic Information and Concierge Services (if applicable). For vehicles that require 3G network for Voice services only with Data services operating on the 4G mobile network, the following services will no longer be available once the 3G sunset has occurred: Intelligent Emergency Call and Concierge Services (if applicable).
Compatible mobile devices that utilise 4G or 5G networks connected in the vehicle via Bluetooth® (for compatible vehicles), such as phone pairing should continue to operate as normal.Can I upgrade my affected vehicle so all services will continue to work after the 3G sunset?
A hardware or software retrofit to upgrade the vehicle telematics is not available. For vehicles that requires the 3G network for Voice and Data services, the following services will no longer be available once the 3G sunset has occurred: Intelligent Emergency Call, BMW Online (News, Weather), Remote Services, Real Time Traffic Information and Concierge Services (if applicable). For vehicles that require 3G network for Voice services only with Data services operating on the 4G mobile network, the following services will no longer be available once the 3G sunset has occurred: Intelligent Emergency Call and Concierge Services (if applicable).
Compatible mobile devices that utilise 4G or 5G networks connected in the vehicle via Bluetooth® (for compatible vehicles), such as phone pairing should continue to operate as normal.
My Connected Drive services subscription is about to expire, can I extend my services?
Due to the impending 3G network sunset, changes were made to the BMW ConnectedDrive Store to avoid customers purchasing affected ConnectedDrive services for durations after the anticipated 3G sunset dates. Therefore, for vehicles that require the 3G network for Voice and Data services, purchase periods have been adjusted to 6 months instead of 1 year up tom the end of 2023. At the end of 2023, this will be reduced to 3 months. While it is not likely, in the event that a subscription is purchased with a duration that exceeds the 3G sunset date, a pro-rata refund can be provided by BMW by reference to the period of the subscription that is not able to be enjoyed by our customer.